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ORGANIZATIONAL BEHAVIOR AND LEADERSHIP
Organizational Behavior & Leadership challenges members to demonstrate their understanding of organizational dynamics and leadership principles through an objective test. This event covers topics such as corporate culture, motivation, team behavior, leadership styles, strategic thinking, and effective problem solving in business environments.
Event Overview
Division: Collegiate
Event Type: Individual
Event Category: Objective Test, 100-multiple choice questions (breakdown of question by competencies below)
Objective Test Time: 50 minutes
Career Cluster Framework Connection: Management & Entrepreneurship
NACE Competency Alignment: Career & Self-Development, Communication, Critical Thinking, Leadership, Professionalism, Teamwork
Items Competitor Must Provide: Sharpened Pencil, Computer, Conference-provided nametag, Photo identification, Attire that meets the Florida FBLA Dress Code.
Items Competitor Must Provide: Test login information link & password.
KNOWLEDGE AREAS
• Conceptual and Problem-Solving Skills
• Organizational Strategy and Corporate Culture
• Leadership Traits and Characteristics
• Motivational Theories and Practices
• Individual and Group Behavior in Organizations
• Power and Influence
• Organizational Communication
• Teamwork
• Organizational Ethics and Social Responsibility
• Global Perspectives in Organizations
• Multicultural and Gender Perspectives in Leaders and Organizations
Test questions are based on the knowledge areas and objectives outlined for this event. Detailed objectives can be found in the study guide included in these guidelines.
State
Eligibility
· FBLA membership dues are paid by 11:59 pm Eastern Time on February 1st of the current program year.
· Members must be registered for the SLC and pay the state conference registration fee in order to participate in competitive events.
· Members must stay within the official FBLA housing block of the official FBLA hotel to be eligible to compete.
· Each chapter may submit six students in this event.
· On the state level, each member can compete in up to three different events in the following combinations: three objective tests OR two objective tests and one performance OR two objective tests and one production or one objective test and two production OR one objective test, one performance, and one production. Students may enter the Christopher Heider, Rob Kelleher, Who’s Who event, and one Chapter event (Community Service, State of the Chapter) in addition to their above chosen events.
· Picture identification (physical or digital: driver’s license, passport, state-issued identification, or school-issued identification) matching the conference nametag is required when checking in for competitive events.
· If competitors are late for an objective test, they may be either disqualified or permitted to begin late with no extension of the time as scheduled.
· Participants must adhere to the Florida FBLA dress code established by the Florida Board of Directors or they will not be permitted to participate in the competitive event.
Recognition
· The number of competitors will determine the number of winners. The maximum number of winners for each competitive event is 4.
Event Administration
· This event is an objective test administered prior to the SLC.
· No reference or study materials may be brought to the testing site.
· No calculators may be brought into the testing site; online calculators will be provided through the testing software.
Scoring
· Ties are broken by comparing the correct number of answers to the last 10 questions on the test. If a tie remains, answers to the last 20 questions on the test will be reviewed to determine the winner. If a tie remains, the competitor who completed the test in a shorter amount of time will place higher.
· Results announced at the National Leadership Conference are considered official and will not be changed after the conclusion of the National Leadership Conference.
Americans with Disabilities Act (ADA)
· FBLA complies with the Americans with Disabilities Act (ADA) by providing reasonable accommodations for competitors. Accommodation requests must be submitted through the conference registration system by the official registration deadline. All requests will be reviewed, and additional documentation may be required to determine eligibility and appropriate support
Penalty Points
· Competitors may be disqualified if they violate the Competitive Event Guidelines or the Honor Code.
Electronic Devices
· Unless a pre-approved accommodation is in place, all cell phones, smart watches, and headphones must be turned off and put away before competition begins. Any visibility of these devices will be considered a violation of the Honor Code.
National
If competing at the National level, be sure to see the National guidelines at https://www.fbla.org/collegiate/competitive-events/
Study Guide: Knowledge Areas and Objectives
A. Conceptual and Problem-Solving Skills
1. Identify the steps in the analytical model of decision making.
2. Distinguish programmed from nonprogrammed decision, certain from uncertain decisions, and top-down from empowered decisions.
3. Identify the various organizational and cultural factors that influence the decision-making process.
4. Identify the various types of framing effects and heuristics that potentially limit the effectiveness of decisions.
5. Distinguish between three approaches to decision making: the rational-economic model, the administrative model, and image theory.
B. Organizational Strategy and Corporate Culture
1. Define organizational culture and distinguish between dominant organizational culture and subcultures.
2. Describe the role of culture in organizations.
3. Identify the various factors that lead to the creation of organizational culture.
4. Explain the major consequence and implications of organization culture.
5. Identify the factors responsible for changing organizational culture.
6. Describe strategic planning and explain the type of strategic changes that organizations make.
7. Identify the primary steps in the strategic planning process.
C. Leadership Traits and Characteristics
1. Define leadership and explain how leading differs from management.
2. Describe the trait approach to leadership and identify what distinguishes successful leaders from ordinary people.
3. Describe various forms of participative and autocratic leadership behavior.
4. Explain the following theories of leadership: charismatic, transformational, contingency, and situational.
5. Identify forces that can sometimes decrease the importance of leadership.
D. Motivational Theories and Practices
1. Describe several need theories of motivation, including the needs hierarchy, the two-factor theory, and the achievement-power-triad.
2. Summarize the key propositions of goal theory and reinforcement theory.
3. Explain the expectancy theory of motivation.
4. Explain how equity and social comparison contribute to motivation.
5. Recognize the importance of both intrinsic and extrinsic motivation.
6. Explain how personality and cultural factors are related to motivation.
E. Individual and Group Behavior in Organizations
1. Explain how individual differences influence the behavior of people in organizations.
2. Describe key factors contributing the demographic diversity.
3. Explain how emotional intelligence is an important part of organizational behavior.
4. Define the elements that affect organizational behavior: prosocial, altruism, cooperation, trust, and conflict.
5. Describe causes of workplace aggression and techniques for reducing such behavior.
F. Power and Influence
1. Identity sources of power for individuals and subunits within organizations.
2. Describe the essence of empowerment.
3. Pinpoint factors contributing to organizational politics.
4. Identify and describe a variety of influence tactics.
5. Explain how managers can control dysfunctional politics.
6. Differentiate between the ethical and unethical use of power, politics, and influence.
G. Organizational Communication
1. Describe the process of communication and its role in organizations.
2. Identify forms of verbal media used in organizations and explain which are most appropriate for communicating messages of which type.
3. Explain how style of dress and use of time and space are part of nonverbal communication in organizations.
4. Describe individual differences regarding how people communicate.
5. Describe the formal forces responsible for communication in organizations.
6. Describe how informal networks influence communication in organizations.
7. Explain the process of improving communication between yourself and others.
H. Teamwork
1. Define the term group and explain how this differs from a collection of people.
2. Identify different types of groups operating within organizations and how these groups develop.
3. Describe the importance of roles, norms, status, and cohesiveness within organizations.
4. Explain how individual performance in groups is affected by social facilitation, cultural diversity and social loafing.
5. Describe the types of teams that exist within organizations and the steps that are involved in their creation.
6. Explain the factors responsible for the failure of some teams including the concept of groupthink.
I. Organizational Ethics and Social Responsibility
1. Describe the importance of attitudes and emotions to behavior in organizations.
2. Describe how organizational citizenship behavior contributes to individual and organizational effectiveness.
3. Summarize why values are an important part of organizational behavior.
4. Describe the process of ethical decision-making and explain the existence of ethical problems.
5. Describe what organizations can do to enhance ethical and socially responsible behavior.
6. Explain the importance of the development and implementation of an ethics policy.
J. Global Perspectives in Organizations
1. Describe the importance of global economic systems to the business environment.
2. Explain how globalization affects the culture of an organization.
3. Identify and describe the characteristics of a multinational corporation.
4. Describe how differing cultural ethical viewpoints affect businesses.
K. Multicultural and Gender Perspectives in Leaders and Organizations
1. Understand the scope, competitive advantages, and potential problems associated with cultural diversity.
2. Identify and explain key dimensions of cultural and gender differences.
3. Describe what is required for managers and organizations to become multicultural.
4. Explain how motivation, ethics, appropriate negotiation skills, conflict resolution, and empowerment practice cand vary across cultures and genders.
5. Describe the nature of diversity training and cultural training, including cultural intelligence training.
6. Explain the issues involved in dealing which differing generations in the workplace.