ORGANIZATIONAL BEHAVIOR AND LEADERSHIP


Organizational Behavior & Leadership challenges members to demonstrate their understanding of organizational dynamics and leadership principles through an objective test. This event covers topics such as corporate culture, motivation, team behavior, leadership styles, strategic thinking, and effective problem solving in business environments.

Event Overview

Division: Collegiate
Event Type: Individual
Event Category: Objective Test, 100-multiple choice questions (breakdown of question by competencies below)
Objective Test Time: 50 minutes

Educational Alignments

Items Competitor Must Provide: Sharpened Pencil, Computer, Conference-provided nametag, Photo identification, Attire that meets the Florida FBLA Dress Code.

Items Competitor Must Provide: Test login information link & password.

KNOWLEDGE AREAS

• Role of Management in Business
• Leadership
• Manage Business Relationships
• Human Resource Management
• Critical Thinking Skills
• Achieve Organizational Goals
• Manage Stressful Situations

Test questions are based on the knowledge areas and objectives outlined for this event. Detailed objectives can be found in the study guide included in these guidelines. 

State

Eligibility

·         FBLA membership dues are paid by 11:59 pm Eastern Time on February 1st of the current program year.

·         Members must be registered for the SLC and pay the state conference registration fee in order to participate in competitive events.

·         Members must stay within the official FBLA housing block of the official FBLA hotel to be eligible to compete.

·         Each chapter may submit six students in this event.

·         On the state level, each member can compete in up to three different events in the following combinations: three objective tests OR two objective tests and one presentation OR two objective tests and one production or one objective test and two production OR one objective test, one presentationa, and one production. Students may enter the Christopher Heider, Rob Kelleher, Who’s Who event, and one Chapter event (Community Service, State of the Chapter) in addition to their above chosen events.

·         Picture identification (physical or digital: driver’s license, passport, state-issued identification, or school-issued identification) matching the conference nametag is required when checking in for competitive events.

·         If competitors are late for an objective test, they may be either disqualified or permitted to begin late with no extension of the time as scheduled. This is up to the discretion of the proctor.

·         Participants must adhere to the Florida FBLA dress code established by the Florida Board of Directors or they will not be permitted to participate in the competitive event.

Recognition

·         The number of competitors will determine the number of winners. The maximum number of winners for each competitive event is 4.

Event Administration

·         This event is an objective test administered prior to the SLC.

·         No reference or study materials may be brought to the testing site.

·         No calculators may be brought into the testing site; online calculators will be provided through the testing software.

Scoring

·         Ties are broken by comparing the correct number of answers to the last 10 questions on the test. If a tie remains, answers to the last 20 questions on the test will be reviewed to determine the winner. If a tie remains, the competitor who completed the test in a shorter amount of time will place higher.

·         Results announced at the National Leadership Conference are considered official and will not be changed after the conclusion of the National Leadership Conference.

Americans with Disabilities Act (ADA)

·         FBLA complies with the Americans with Disabilities Act (ADA) by providing reasonable accommodations for competitors. Accommodation requests must be submitted through the conference registration system by the official registration deadline. All requests will be reviewed, and additional documentation may be required to determine eligibility and appropriate support

Penalty Points

·         Competitors may be disqualified if they violate the Competitive Event Guidelines or the Honor Code.

Electronic Devices

·        Unless a pre-approved accommodation is in place, all cell phones, smart watches, and headphones must be turned off and put away before competition begins. Any visibility of these devices will be considered a violation of the Honor Code.

National

If competing at the National level, be sure to see the National guidelines at https://www.fbla.org/collegiate/competitive-events/

Study Guide: Knowledge Areas and Objectives

This study guide outlines the skills and knowledge assessed for this event. Objectives followed by a two-letter, three-digit code in parentheses are aligned to the National Business Administration Standards from MBA Research and Curriculum Center. Some objectives reference MBA Research’s Learning Activity Packages (LAPs), which are instructional resources with readings, activities, and assessments available exclusively to teacher advisers. For more information, visit MBAResearch.org/FBLA. 

Important Notice Regarding Test Preparation 

MBA Research materials are not required to study for or prepare for FBLA competitive event tests. MBA Research provides curriculum and instructional resources directly to teachers and does not administer or manage individual student testing or competition participation. 

Note for members and parents: All questions related to tests, study materials, scores, or competition guidelines should be directed to the local FBLA adviser. Only teacher advisers should contact MBA Research directly. 

Role of Management in Business (15 test items)  

  1. Explain the concept of management (SM:001, LAP-SM-001) (CS)  

  2. Explain factors that affect management (SM:100) (SP)  

  3. Discuss the nature of managerial planning (SM:063) (SP)  

  4. Explain managerial considerations in organizing (SM:064, LAP-SM-064) (SP)  

  5. Describe managerial considerations in staffing (SM:065, LAP-SM-065) (SP)  

  6. Discuss managerial considerations in directing (SM:066, LAP-SM-066) (SP)  

  7. Describe the nature of managerial control (control process, types of control, what is controlled) (SM:004, LAP-SM-004) (SP)  

  8. Explain the nature of managerial ethics (SM:002, LAP-SM-002) (MN)  

  Leadership (20 test items)  

  1. Explain the concept of leadership (EI:009, LAP-EI-909) (CS)  

  2. Explain the nature of ethical leadership (EI:131, LAP-EI-131) (CS)  

  3. Demonstrate adaptability (EI:006, LAP-EI-006) (CS)  

  4. Lead change (EI:005, LAP-EI-005) (CS)  

  5. Enlist others in working toward a shared vision (EI:060, LAP-EI-060) (CS)  

  6. Use power appropriately (EI:135, LAP-EI-135) (SP)  

  7. Act as a role model to fulfill the organization's standards/values (EI:111) (SU)  

    Manage Business Relationships (15 test items)  

    1. Foster positive working relationships (EI:037, LAP-EI-037) (CS)  

    2. Consider conflicting viewpoints (EI:136, LAP-EI-136) (CS)  

    3. Assess long-term value and impact of actions on others (EI:137, LAP-EI-137) (SP)  

    4. Explain the nature of organizational culture (EI:064, LAP-EI-064) (SP)  

    5. Interpret and adapt to a business's culture (EI:112) (SP)  

    6. Determine stakeholder expectations (EI:113) (MN)  

    7. Leverage business relationships (EI:116) (MN)  

    Human Resources Management (20 test items)  

    1. Discuss the nature of human resources management (HR:410, LAP-HR-410) (CS)  

      2. Select and hire new employees (HR:356) (SU)  

      3. Explain the role of training and human resources development (HR:362) (SU)  

      4. Explain the nature of leadership in organizations (HR:493, LAP-HR-493) (SU)  

      5. Supervise staff (HR:393) (SU)  

      6. Assess employee performance (HR:368) (SU)  

      7. Harmonize tasks, projects, and employees in the context of business priorities (HR:389) (SU)  

    2. Coordinate human, capital, and fiscal resources to meet business priorities (HR:508) (MN)  

    3. Leverage workplace diversity and inclusion to achieve organizational objectives (HR:555) (MN)  

    Critical-Thinking Skills (10 test items)  

    1. Explain the need for innovation skills (PD:126, LAP-PD-126) (CS)  

      2. Make decisions (PD:017, LAP-PD-017) (CS)  

      3. Demonstrate problem-solving skills (PD:077, LAP-PD-077) (CS)  

      4. Demonstrate appropriate creativity (PD:012, LAP-PD-012) (SP)  

      5. Use time-management skills (PD:019, LAP-PD-019) (SP)  

      Achieve Organizational Goals (10 test items)  

    1. Determine the nature of organizational goals (PD:254) (SP)  

      2. Ascertain employee's role in meeting organizational goals (PD:255) (SP)  

      3. Establish performance standards to meet organizational goals (PD:256) (MN)  

      4. Monitor progress in achieving organizational goals (PD:257) (MN)  

    Manage Stressful Situations (10 test items)  

    1. Use appropriate assertiveness (EI:008, LAP-EI-008) (PQ)  

      2. Use conflict-resolution skills (EI:015, LAP-EI-915) (CS)  

      3. Explain the nature of office politics (EI:109) (CS)  

      4. Interpret and adapt to a business's culture (EI:112) (SP)  

      5. Explain the nature of stress management (EI:028, LAP-EI-028) (SP)  

      6. Manage crises in relationships (EI:110) (SU)  

      7.Develop a crisis management plan (CO:200) (MN)