HEALTHCARE ADMINISTRATION

Healthcare Administration challenges members to demonstrate their knowledge of medical terminology, office procedures, and administrative functions within a healthcare setting. Through an objective test, members explore the skills and knowledge essential to supporting efficient and effective healthcare operations.

 

Event Overview

Division: High School
Event Type: Individual
Event Category: Objective Test, 100-multiple choice questions (breakdown of question by competencies below)
Objective Test Time: 50 minutes
Educational Alignments

Items Competitor Must Provide: Sharpened pencil, Fully powered device for online testing, Photo Identification, Conference-provided nametag, Attire that meets the Florida FBLA Dress Code

Items FBLA Provides: One piece of scratch paper per competitor, Internet acces, Test login information

 Knowledge Areas

·         Healthcare Finances and Budgeting
·         Staffing and Training
·         Strategic Management
·         Healthcare Technology
·         Healthcare Billing and Insurance
·         Healthcare Policy and Regulation
·         Communication and Leadership

Test questions are based on the knowledge areas and objectives outlined for this event. Detailed objectives can be found in the study guide included in these guidelines.

District

Check with your District leadership for District-specific competition information.

State

Eligibility

·         FBLA membership dues are paid by 11:59 pm Eastern Time on December 1 (or earlier date specified by District Director) of the current program year.
·         Members may compete in an event at the State Leadership Conference (SLC) more than once if they have not previously placed in the top 10 of that event at the National Leadership Conference (NLC). If a member places in the top 10 of an event at the NLC, they are no longer eligible to compete in that event.
·         Members must be registered for the SLC and pay the state conference registration fee in order to participate in competitive events.
·         Members must stay within the official FBLA housing block of the official FBLA hotel to be eligible to compete.
·         Each district may be represented by participant(s) based on the Florida FBLA scaled quota system found on the Florida FBLA website.
·         Each member can only compete in one individual/team event and one chapter event (Community Service Project, Local Chapter Annual Business Report).
·         Identification: Competitors must present valid photo identification (physical) that matches the name on their conference name badge. Acceptable forms include a driver’s license, passport, state-issued ID, or school ID.
·         If competitors are late for an objective test, they may be either disqualified or permitted to begin late with no extension of the time as scheduled.
·         Participants must adhere to the Florida FBLA dress code established by the Florida FBLA Board of Directors or they will not be permitted to participate in the competitive event.

Recognition

·         The number of competitors will determine the number of winners. The maximum number of winners for each competitive event is 4.

Event Administration

·         This event is an objective test administered at the SLC.
·         No reference or study materials may be brought to the testing site.
·         No calculators may be brought into the testing site.

Scoring

·         Each correct answer is worth one point.

·         No points are deducted for incorrect answers.

·         Ties are broken by comparing the correct number of answers to the last 10 questions on the test. If a tie remains, answers to the last 20 questions on the test will be reviewed to determine the winner. If a tie remains, the competitor who completed the test in a shorter amount of time will place higher.

Americans with Disabilities Act (ADA)

·         FBLA complies with the Americans with Disabilities Act (ADA) by providing reasonable accommodations for competitors. Accommodation requests must be submitted through the conference registration system by the official registration deadline. All requests will be reviewed, and additional documentation may be required to determine eligibility and appropriate support.

Penalty Points

·         Competitors may be disqualified if they violate the Competitive Event Guidelines or the Honor Code.

Electronic Devices

·         Unless approved as part of a documented accommodation, all cell phones, watches, electronic devices, and headphones must be turned off and stored away before the competition begins. Visible devices during the event will be considered a violation of the FBLA Honor Code.

National

If you are competing on the National level, be sure to see the National guidelines at https://www.fbla.org/divisions/fbla/fbla-competitive-events/


 

Study Guide: Knowledge Areas and Objectives

This study guide outlines the skills and knowledge assessed for this event. Objectives followed by a two-letter, three-digit code in parentheses are aligned to the National Business Administration Standards from MBA Research and Curriculum Center. Some objectives reference MBA Research’s Learning Activity Packages (LAPs), which are instructional resources with readings, activities, and assessments available exclusively to teacher advisers. For more information, visit MBAResearch.org/FBLA. 

Important Notice Regarding Test Preparation 

MBA Research materials are not required to study for or prepare for FBLA competitive event tests. MBA Research provides curriculum and instructional resources directly to teachers and does not administer or manage individual student testing or competition participation. 

Note for members and parents: All questions related to tests, study materials, scores, or competition guidelines should be directed to the local FBLA adviser. Only teacher advisers should contact MBA Research directly. 

Healthcare Organizations and Structure (15 test items)  

  • Discuss different healthcare facilities (e.g., hospitals, physicians’ offices, urgent care centers)  

  • Discuss types of healthcare services (e.g., outpatient, inpatient, long-term care)  

  • Describe different roles and titles in healthcare  

  • Describe organizational structures of healthcare organizations (e.g., functional, matrix, multidivisional)  

  • Compare public and private healthcare  

  • Describe organizational leaders in healthcare administration (e.g., medical officer, nursing officer, financial officer)  

  

Healthcare Finances and Budgeting (10 test items)  

  • Describe the nature of budgets (FI:106, LAP-FI-106) (SP)  

  • Explain the nature of operating budgets (FI:098) (SU)  

  • Describe the nature of cost-benefit analysis (FI:357, LAP-FI-357) (MN)  

  • Determine relationships among total revenue, marginal revenue, output, and profit (FI:358) (MN)  

  

Staffing and Training (10 test items)  

  • Discuss the nature of human resources management (HR:410, LAP-HR-410) (CS)  

  • Determine hiring needs (HR:353) (SU)   

  • Orient new employees (management's role) (HR:361) (SU)  

  • Explain the role of training and human resources development (HR:362) (SU)  

  

Strategic Management (15 test items)  

  • Explain the concept of management (SM:001, LAP-SM-001) (CS)  

  • Explain factors that affect management (SM:100) (SP)  

  • Describe strategic analysis tools (e.g., PEST, SWOT, TOWS)   

  • Discuss the nature of managerial planning (SM:063) (SP)  

  • Explain managerial considerations in organizing (SM:064, LAP-SM-064) (SP)  

  • Describe managerial considerations in staffing (SM:065, LAP-SM-065) (SP)  

  • Discuss managerial considerations in directing (SM:066, LAP-SM-066) (SP)  

  • Describe the nature of managerial control (control process, types of control, what is controlled) (SM:004, LAP-SM-004) (SP)  

  

Healthcare Technology (10 test items)  

  • Describe digital medical records  

  • Discuss the use of telemedicine and telehealth  

  • Discuss the use of AI in healthcare   

  • Discuss the importance of data analytics in healthcare  

  • Describe information systems used in healthcare (e.g., CIS, PACS)  

  

Healthcare Billing and Insurance (10 test items)  

  • Describe the process of healthcare billing  

  • Discuss the relationship between health insurance and medical billing  

  • Describe healthcare service models (e.g., value-based, fee-for-service, managed care)  

  • Evaluate managed care structures (e.g., HMO, PPO, POS)  

   

Healthcare Policy and Regulation (15 test items)  

  • Discuss HIPAA rules (e.g., Privacy, Security, Breach Notification)  

  • Describe laws related to medical billing and fraud (e.g., Anti-Kickback Statute, Stark Law)  

  • Describe OSHA regulations related to healthcare facilities  

  • Discuss Medicare and Medicaid  

  • Describe federal agencies that affect healthcare policy (e.g., CMS, HHS, CDC)  

  • Describe the importance of compliance in healthcare administration  

  

Communication and Leadership (15 test items)  

  • Explain the nature of staff communication (CO:014) (CS)  

  • Choose and use appropriate channel for workplace communication (CO:092) (CS)   

  • Explain the concept of leadership (EI:009, LAP-EI-909) (CS)  

  • Explain the nature of ethical leadership (EI:131, LAP-EI-131) (CS)  

  • Model ethical behavior (EI:132, LAP-EI-132) (CS)  

  • Explain the nature of leadership in organizations (HR:493, LAP-HR-493) (SU)